New:

• 🚀 We are switching from SMS to Push Notifications: Clients with DISH Professional Reservation and DISH Premium subscriptions can now finally receive reservation related push notifications on the DISH App. You keep the advantages of SMS, and get a wide range of additional benefits.
• 🔧 Action Required: On 05/03/2024, we will stop sending you SMS; instead you will receive push notifications. SMS to your guests will be sent as usual. To get push notifications, download the DISH App via App Store (for iOS) or via Google Store (for Android).
• 🌟FAQs: Visit our FAQs to receive more information about the upgrade.

• 🚀 The advantages of Push notifications:

  • Easily see any upcoming reservation in your new notification centre 
  • Instantly see last minute changes to your reservation 
  • Add an unlimited number of team members to be notified 
  • Directly access a reservation request via a link in the notification 
  • Get more information, e.g. be notified about guest feedback and view details of change requests 

This functionality is only available for Germany 🇩🇪

🌟 Update: 

• In Germany its mandatory to have a valid reason for every cancellation of orders.
• New function: Instead of writing a reason, you can now select your reason. 
• This process will speed up your day-to-day business.
• In this tutorial we will show you how to do it.
• For more information visit the tutorial article here

• 🚀 New:

Welcome to build V1.20.6 - the one with the charming DISH Reservation push notifications.  You're excited, we're primed and while normally we don't like being "pushy"...they're swooshing over to an account near you very soon! 

We've updated the app for fearless iOS17 & Android 14 pioneers who took the plunge.  We were busy making some little tweaks in the background so that you won’t notice a thing.

• 🔧 Fix:

We eradicated a pesky bug that was gnawing away at our DISH Set PIN feature.  Did your saved email contain capital letters?  Who cares?  Not your PIN that's for sure.  

• 🌟 Updates:

The app banners got a nice little polish to make sure they're even better than ever before.

• News 🚀
  Your analyses are now also displayed on your smartphone in the DISH app.
  For more information visit the desired article here.
• Add-On 🧩
  Click here to download the DISH app from your app store.
  Have you got any questions?
  Visit DISH FAQs here.

• 🚀 New:
  The video shows you how to activate the push notification on your end device to receive reservation notifications.
  For more information visit the desired article here.
• 🌟 Updates:
  Have you got any questions?
  Visit DISH Reservations FAQs here.

🚀 New:

• WhatsApp API: WhatsApp can now be accessed via DISH Support (mobile and web browser).
• YouTube API: YouTube can now be accessed via DISH Support web browser.
• Wallet function: Using the wallet function, you can now also save DISH Support  on your cell phone for faster access.

🚀 News: 

We are happy to announce that Miro has been integrated into the DISH Support knowledge base. 

Here is an example on how it is supposed to look like on the knowledge base:

Once you click on "See the board", you will have a full preview of the board linked to a certain article on the knowledge base. 

You can also click on the Flowchart button at the bottom to get your board previewed on the Miro website in a bigger format.

The Miro presentation format is also added to the DISH Support knowledge base, and here is how it looks like on a certain article:

By clicking on "See the board", you can view the Miro presentation and navigate between its pages.

Part I - How to start 🚀

Part II - How to configure your sales categories, your prices and your tabs 🏷️

Part III - How to configure your article groups, articles and options menus 🔖

For more information, visit the DISH Support article 🌟: DISH POS Onboarding

• 👉 In this tutorial, we will guide you through your onboarding process.

For more information visit the related article on DISH Support: How to purchase DISH Starter with DISH Sales 🌟

🚀 New:

In Germany, the VAT on in-house food changes from 7% to 19% on 1-1-2024. 

The Back office will be updated in week 50 (11.12-15.12) to the newest release that makes it possible to guide you as a restaurant owner through the VAT change. It will also be possible to easily change your prices effective on the 1st of January. 

Please consult the following article for further information: -> German VAT Change