🚀 News:

Recurring reservations are now available: Would you like to easily add a recurring reservation for your guests, e g. for every Friday evening or every first Thursday of the month? Good news, it's now possible to do so (only for DISH Professional and DISH Premium subscriptions).

To add a new recurring reservation, simply click on the date field and select multiple dates. Then, choose the dates on which the reservation shall be repeated and click on the OK button to confirm. You can add up to 52 dates for a recurring reservation. Next, save your reservations. They will appear on the table plan and list view.

🚀 News:

Ever wondered who in your team created a reservation, so that you may ask a question about the reservation? Now you can simply go to the reservations section in your settings and activate the feature "Assign Reservation Creator".

Your team members will be asked to add their name in every reservation they create in order for their names to show up on it (only for DISH Professional and DISH Premium subscriptions). ⚙️

🔧 Fixes:

Available timeslots in Reserve with Google (RWG) and the Widget match again in all cases: We fixed a bug that was showing different available time slots between the reservation widget and reserve with Google for some of you. If you switched off reserve with Google because of that, you can now switch it back on.

🧐 How did we do?

Don’t forget to leave your feedback. Your opinion is very important for us to improve our work!

🚀 You can activate Reserve with Facebook and Instagram again: 

Have you been wanting to add our "Reserve with Facebook" and "Reserve with Instagram" button on your social media but couldn't do so? Good news - it's working again. You can now simply activate the "reserve" button on your restaurant's Facebook and Instagram profile. Simply activate this feature in settings/reservation:

Not sure how to activate? For any questions on this, visit our FAQs page or watch our activation guide:

• 🚀 You can now easily change personal information about your guests, such as their e-mail address, name or telephone number. A guest asks to delete his or her personal data? No problem, you can also delete it and fully comply with your guests' request.

• 🚀 Show calling guests that you care about them: When entering the name of a guest calling to reserve, internal guest notes will now show up immediately. With this, you can quickly view any note you may have on a guest (e.g. seat or dietary preference) and immediately refer to it in the call.

• 🚀 Be faster at reviewing reservations with our new table plan icons: When reviewing your reservations on the table plan, you will now find icons whenever there is a note about your guest. This will help you know which reservations to look at in detail and find important information more easily.

New:

• 🚀 We are switching from SMS to Push Notifications: Clients with DISH Professional Reservation and DISH Premium subscriptions can now finally receive reservation related push notifications on the DISH App. You keep the advantages of SMS, and get a wide range of additional benefits.
• 🔧 Action Required: On 05/03/2024, we will stop sending you SMS; instead you will receive push notifications. SMS to your guests will be sent as usual. To get push notifications, download the DISH App via App Store (for iOS) or via Google Store (for Android).
• 🌟FAQs: Visit our FAQs to receive more information about the upgrade.

• 🚀 The advantages of Push notifications:

  • Easily see any upcoming reservation in your new notification centre 
  • Instantly see last minute changes to your reservation 
  • Add an unlimited number of team members to be notified 
  • Directly access a reservation request via a link in the notification 
  • Get more information, e.g. be notified about guest feedback and view details of change requests 

• 🚀 New:
  The video shows you how to activate the push notification on your end device to receive reservation notifications.
  For more information visit the desired article here.
• 🌟 Updates:
  Have you got any questions?
  Visit DISH Reservations FAQs here.

🚀 New:

•  We have introduced the 24-hour format across the entire tool. The images show examples of how the individual areas now look in English and German.

What's new:

• 🚀 Receive reservations via Facebook and Instagram: We've just made it easier to transform your visitors on Facebook and Instagram into new guests with reservations. Simply activate the "reserve" button on your restaurant's Facebook and Instagram profile. Guest can then book directly from there, without visiting your website.

  Simply activate this feature in settings/reservation:

  
  

  

  
  

  Not sure how to activate? Watch our activation guide:

  
  

  
  

  
  
• 🚀 Online Reservation limits show up immediately on Reserve with Google: Until now, it could take up to 24h for a change in your online reservation capacity to show up in Google. A guest would then see a time slot, try to book it and receive an error message. We have fixed this. Changes are now updated immediately.
  
  

• 🚀 See cancelled reservations more easily: We added a filter for cancelled reservations in your reservation list to easily see if anyone cancelled their reservation. Simply click on the filter, and find all cancelled reservations. So if someone cancels last minute, you will see it more easily and be able to assign the free seat to walk-ins, instead of sending them away.

• 🚀 Stay informed about updates: With busy schedules in your restaurant, it might be difficult for you to find out what is new in DISH Reservation. That is why we from today on will notify you, whenever there is something new worth sharing. Simply check here or click "Subscribe" at the top of this page for email updates.

What's new:

• 🚀 Let your guests know what they can expect: Share important information in the widget with guests before they make a reservation, e.g. that they can stay for 2 hours, that you don't accept delays of more than 15 minutes or that you don't serve special dietary restrictions. For this, simply add "additional information to your guests" in the reservation widget here.
• 🚀Surprise your guests by remembering what's important to them: Guests like it when you remember what they care about (e.g. special food, drink or seat preferences). That is why you can now add "internal guest notes" to your reservations. Next time the person comes, this note will appear on the reservation.
• 🚀 Be more flexible in managing your reservation capacity: Flexibly manage your reservation capacity, by blocking certain tables for online reservations in your settings. This allows you to keep tables free for walk-ins, special guests or an unexpected increase of guests.
• 🚀 We removed guest comments from SMS: SMS on reservations and reservations request will not show guest comments.
• 🚀 Notification for guest feedback only per E-Mail: You will now be notified about guest feedback exclusively per E-Mail, and no longer also per SMS.