We’ve made important improvements to DISH Order to enhance both accessibility and performance, ensuring a smoother experience for all users.

🧭 Accessibility Improvements

To comply with the latest European Accessibility Act (EAA), the DISH Order storefront is now easier to navigate and use for everyone, including users who rely on assistive technologies.
Here’s what’s new:

• Headings are better structured and logically ordered.
• Buttons and forms now have clear, descriptive labels.
• Images include alternative text for screen readers.
• Colors and contrasts are optimized for better readability.

These updates make DISH Order more inclusive and user-friendly across all devices.
No action is needed, the improvements are automatically applied.

⚙️ Technical Enhancement: Terminal Sleep Mode

We’ve also addressed an issue affecting some Android terminals where sleep mode could not be disabled.
With this update:

• Your DISH Order Terminal will remain awake as long as the DISH Order App is open.
• You’ll continue to receive all incoming orders without interruption.
• Sound notifications for new orders will remain active.

This change is automatically enabled, no settings need to be adjusted.

iOS V1.20.16

🔧 Fixes

• DISH Order Web view Buttons

Dear DISH Order users, who also have DISH App, we have updated the handling of buttons inside the web view. You can now tap with confidence on the KITCHEN link in the side menu to configure and save your Categories, Menu Items and Mealtimes.

• Crash fix

Also, during a routine check, we spotted an unexpected crash on the Home screen. Not on our watch! We quickly rolled up our sleeves and squashed that bug too.

Update now and enjoy a smoother experience! 🤖

🌏 General:

• Updated T&C information/confirmation
• Print Out Improvements
• Bugfixes

🚀 New:

Updated T&C information/confirmation

• The information text for Terms and Conditions in the registration step was updated to: "By clicking "Register" you agree to the Terms and Conditions and Privacy Policy set by our site."

• Guest orders now have to accept the terms and conditions on the checkout page to make an order.

Print Out Improvements

• Print Outs are now containing Option Prices.

• Print Outs are now showing if it is an ASAP- or a Pre-Order.

interactive tutorial 🌟: How to set coupons in your webshop

FEATURE

• 👉 We will show you how to set up coupons in DISH Order
• 👉 New YouTube video and tutorial

interactive tutorial 🌟: → How to auto deactivate the webshop

FEATURE

• 👉 In this video we show you how to auto-deactivate the webshop
• 👉 New YouTube video and tutorial

interactive tutorial 🌟: → How to set special prices to menu items

FEATURE

• 👉 In this video we show you how to set special prices for menu items
• 👉 New YouTube video and tutorial

General

• Price reduction from specials are visible in the webshop
• Possibility to deactivate webshop when Order Terminal is not connected
• Updated information if webshop is deactivated
• Custom reasons for order cancelation on the order terminal app
• Follow up actions for order cancelation on the order terminal app

🚀 New:

Price reduction from specials are visible in the webshop

• For menu items with an active special price, the webshop now shows the original price and the reduced priced

Possibility to deactivate webshop when Order Terminal is not connected

• Customers can now enable the functionaility "Auto Deactivate Webshop" in the Admin Panel under

   Restaurant -> Locations -> Location

• If it is enabled, the webshop will be deactivated automatically, 10 minutes after the last connection to the order terminal

Updated information if webshop is deactivated

• If the webshop status is deactivated a new info screen is shown on the webshop

Custom reasons for order cancelation on the order terminal app

• Customers can now provide a custom reason for order cancelation on the Order Terminal App

Follow up actions for order cancelation on the order terminal app

• Customers will now see direct links to related settings when canceling an order for a standard reason on the Order Terminal App

Admin Panel:

Tutorial interactiv  🌟: → Cum să anulați o comandă cu motivare

NOUĂ FUNCȚIE

• 👉 Ordinele anulate în terminal pot fi anulate cu motive. În acest videoclip, vă vom arăta cum funcționează.
• 👉 Noul videoclip YouTube și tutorial 

🌏 General

• Allowing to provide a reason when cancelling an order in Admin Panel and Order Terminal App
• Address suggestions for delivery address in the webshop
• Show available payment methods in the webshop
• Simplified Order IDs

🚀 New:

Allowing to provide a reason when cancelling an order

• If an order is canceled, customers can now choose from 5 standard reasons for the cancelation in the admin panel or the order terminal app.
• The reason is then shown to the end customer in the order cancellation email.

Address suggestions for delivery address in the webshop

• When an end customers choose delivery as fulfillment method, they will now see suggestions in the address field.

Show available payment methods in the webshop

• End Customers can now find the available payment methods in the webshops footer.

Simplified Order IDs

• The first half of the order ID (which is only needed to specify between restaurants) will no longer be shown on customer facing UIs (Admin, Webshop, Order Terminal App, Print Out, Emails)

interactive tutorial 🌟: → How to enable reusable food container option

FEATURE

• 👉 In this video we show you how to enable the reusable packaging option in your DISH Order webshop.
• 👉 New YouTube video and tutorial