🚀 What’s changing?

We’re upgrading the Firewall for DISH Website to provide better security and performance. If you’re using your own domain (custom URL), you must update your DNS settings with your domain provider.

🔧 What you need to do

Please log in to your domain provider’s settings (e.g., GoDaddy, Namecheap, etc.), not your DISH Website account, and update the records:

🗓️ Deadline: 1 July 2025

If the settings are not updated in time, your DISH Website will no longer be reachable via your domain.

✅ Why this is important

• Enhanced IT security for you and your customers
• Better website performance
• Potential SEO improvements

📘 Need help?

Read our step-by-step guide: 👉 How to change Your Domain Settings?

For changes inside your domain provider account, please contact their support directly. DISH Support cannot make changes on your behalf.

🚀 What’s changing?

We’re upgrading the Firewall for DISH Website to provide better security and performance. If you’re using your own domain (custom URL), you must update your DNS settings with your domain provider.

🔧 What you need to do

Please log in to your domain provider’s settings (e.g., GoDaddy, Namecheap, etc.), not your DISH Website account, and update the records:

🗓️ Deadline: 1 July 2025

If the settings are not updated in time, your DISH Website will no longer be reachable via your domain.

✅ Why this is important

• Enhanced IT security for you and your customers
• Better website performance
• Potential SEO improvements

📘 Need help?

Read our step-by-step guide: 👉 How to change Your Domain Settings?

For changes inside your domain provider account, please contact their support directly. DISH Support cannot make changes on your behalf.

We're always working to make DISH Pay better, clearer, and easier to use. With this release, we’re introducing enhancements that support more users and offer better payment visibility.

🇵🇹 Portugal is now supported!

Merchants in Portugal can now:

• Complete their onboarding in Portuguese
• Use MBWay as a new payment method (exclusive to Portugal)

This means smoother onboarding and payments for all Portuguese users — no action needed.

🧾 See which device made the transaction

You can now view the device name that processed a payment, directly in the Transaction Details screen.

This small change brings more clarity and helps you easily track and understand your transactions.

💬 Clearer messages during onboarding

We’ve improved the communication throughout the onboarding (KYC and DPN) process:

• Messages are easier to understand
• Errors are more clearly explained
• The overall experience is smoother

These updates are already live — no setup or reconfiguration required.

As always, we’ll keep improving DISH Pay to better support your daily operations! 💼

We’ve launched a new SMS feature to help you improve communication with your guests in DISH Reservation.

🚀 What’s new?

Starting April 15th, 2025, you can book our new monthly SMS package to send messages directly to your guests — whether it’s to ✅ confirm reservations, 🔄 provide updates, or ⏰ send reminders.

SMS Package Details:

• €6.90/month (+VAT) includes 200 SMS
• Each additional SMS costs €0.04
• Special offer: Send unlimited SMS until November 15th, 2025
• The package is cancellable at any time

⚠️ Important:

If no action is taken, from May 15th, 2025, the SMS you currently send will no longer be delivered.

We understand that this change introduces a cost, but it’s an important step to continue offering a reliable, professional SMS service to support your restaurant's needs.

👉 How to purchase and setup our new DISH Reservation Premium SMS package?

👉 Get the SMS package now

iOS V1.20.16

🔧 Fixes

• DISH Order Web view Buttons

Dear DISH Order users, who also have DISH App, we have updated the handling of buttons inside the web view. You can now tap with confidence on the KITCHEN link in the side menu to configure and save your Categories, Menu Items and Mealtimes.

• Crash fix

Also, during a routine check, we spotted an unexpected crash on the Home screen. Not on our watch! We quickly rolled up our sleeves and squashed that bug too.

Update now and enjoy a smoother experience! 🤖

iOS & Android V1.20.15

• 🚀 New:

Ciao, Italian users! We fixed a bug on the Company Details screen that made the SDI field overly picky. It now happily accepts both letters and numbers. Prego!

As always, we squashed some bugs and the app also works better when you tap on links outside the app.

iOS & Android V1.20.14

🚀 New:

The app has been updated to work better when you tap on links outside the app.

iOS V1.20.13 / Android V1.20.12

• 🚀 New

This is not your usual app update, this one's about laying the groundwork for upcoming maintenance work.

We've done some under the hood polishing and added a friendly message to keep you updated if the app takes a quick nap during the scheduled maintenance.  Stay tuned for the upcoming maintenance—we’ll be back better than ever!

1. Save time with auto-suggestions when entering a new reservation

🚀 News:

Reservation managers can now save valuable time when entering new reservations to DISH Reservation. As soon as you start typing the first name or telephone number of returning guests, our system will automatically suggest their full contact and guest details. This complements the ability to search by last name. With this feature, you can:

• Efficiently retrieve guest information without having to manually enter all details.
• Reduce the risk of errors by using pre-existing guest data.
• Improve your guests' experience by personalising your interactions with quick access to stored information about them.

2. Easily add recurring reservations for your guests

Would you like to easily create a series of reservations for some of your guests? Or do you wish to simply block tables for online reservations on a regular basis (e.g., because you need them for a brunch buffet on Sundays)? Good news! This feature is now available.

Simply click on the date field, select multiple dates, confirm with OK, and save. You can add up to 52 dates. The reservations will appear on both the table plan and list view (available only for DISH Professional and DISH Premium subscriptions).

3. Find out who in your team created a reservation

Tracking who created a reservation can be very convenient. Whether you need clarity on a guest's request, more context about special wishes, or want to give feedback to the staff member, knowing who to talk to is a good start.

To activate this feature, go to the reservations section in your settings and toggle on 'Assign Reservation Creator.' Staff members will need to add their names to each reservation they create, making it easy to identify them. Available only for DISH Professional and DISH Premium subscriptions.

🧐 How did we do?

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