A new firmware update is available for your DISH Pay Now device starting May 26. We recommend proceeding with this update if you have around 10 minutes available before serving guests.

🔧 What's New?

• Firmware Version should change from the current version EU001_V01_20250114 to the new version EU001_V01_20250507
• Estimated update time: 10 minutes
• Expected downtime: Minimal – the device stays logged in and can be used shortly after the update is complete.

⚠️ Before You Start

Please make sure:

• The device battery level is over 35%
• The device is connected to the internet
• Your current firmware version is EU001_V01_20250114

🔄 How to Update

Option A: Mandatory Upgrade (automatic)

• The update package will automatically download and install when the device is in sleep mode.

Option B: Manual Upgrade

• Once you see the “System update” message, tap “Restart now”

• The device will then begin the update process

✅ After the Update

• You can verify the update by going to Settings > About phone > Build number
• The build number should show: EU001_V01_20250507

🕒 Can I Postpone It?

Yes — the update can be postponed, but we highly recommend updating as soon as possible to avoid interruptions or repeated system reminders.

❓ In Case Something Goes Wrong

• If the update doesn't complete, restart the device and try again.