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See what’s new at DISH

Check out our latest new features, improvements, and product updates

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DISH RESERVATION
a year ago

Release Notes 2023 CW22

  • 🚀 Stay informed about updates: With busy schedules in your restaurant, it might be difficult for you to find out what is new in DISH Reservation. That is why we from today on will notify you, whenever there is something new worth sharing. Simply check here or click "Subscribe" at the top of this page for email updates.

What's new:

  • 🚀 Let your guests know what they can expect: Share important information in the widget with guests before they make a reservation, e.g. that they can stay for 2 hours, that you don't accept delays of more than 15 minutes or that you don't serve special dietary restrictions. For this, simply add "additional information to your guests" in the reservation widget here.
  • 🚀Surprise your guests by remembering what's important to them: Guests like it when you remember what they care about (e.g. special food, drink or seat preferences). That is why you can now add "internal guest notes" to your reservations. Next time the person comes, this note will appear on the reservation.
  • 🚀 Be more flexible in managing your reservation capacity: Flexibly manage your reservation capacity, by blocking certain tables for online reservations in your settings. This allows you to keep tables free for walk-ins, special guests or an unexpected increase of guests.
  • 🚀 We removed guest comments from SMS: SMS on reservations and reservations request will not show guest comments.
  • 🚀 Notification for guest feedback only per E-Mail: You will now be notified about guest feedback exclusively per E-Mail, and no longer also per SMS.
DISH ORDERDISH SUPPORT
2 years ago

How to auto deactivate the webshop

interactive tutorial 🌟: → How to auto deactivate the webshop

FEATURE

  • 👉 In this video we show you how to auto-deactivate the webshop
  • 👉 New YouTube video and tutorial
DISH ORDERDISH SUPPORT
2 years ago

How to set special prices to menu items

interactive tutorial 🌟: → How to set special prices to menu items

FEATURE

  • 👉 In this video we show you how to set special prices for menu items
  • 👉 New YouTube video and tutorial
DISH WEBSITE
2 years ago

Release Notes 2023 CW18

🔧 Fix:

- Restaurants, which had booking limits set up, were running into problems that an error was displayed when the Restaurant owner created a reservation. This is fixed with the new release.

DISH ORDER
2 years ago

Release Notes CW 12/13

General

  • Price reduction from specials are visible in the webshop
  • Possibility to deactivate webshop when Order Terminal is not connected
  • Updated information if webshop is deactivated
  • Custom reasons for order cancelation on the order terminal app
  • Follow up actions for order cancelation on the order terminal app

🚀 New:

Price reduction from specials are visible in the webshop

  • For menu items with an active special price, the webshop now shows the original price and the reduced priced

Possibility to deactivate webshop when Order Terminal is not connected

  • Customers can now enable the functionaility "Auto Deactivate Webshop" in the Admin Panel under

     Restaurant -> Locations -> Location

  • If it is enabled, the webshop will be deactivated automatically, 10 minutes after the last connection to the order terminal

Updated information if webshop is deactivated

  • If the webshop status is deactivated a new info screen is shown on the webshop



 

Custom reasons for order cancelation on the order terminal app

  • Customers can now provide a custom reason for order cancelation on the Order Terminal App

 


Follow up actions for order cancelation on the order terminal app

  • Customers will now see direct links to related settings when canceling an order for a standard reason on the Order Terminal App


DISH ORDERDISH SUPPORT
2 years ago

How to cancel an order with reasoning

Admin Panel:

Tutorial interactiv  🌟: → Cum să anulați o comandă cu motivare

NOUĂ FUNCȚIE

  • 👉 Ordinele anulate în terminal pot fi anulate cu motive. În acest videoclip, vă vom arăta cum funcționează.
  • 👉 Noul videoclip YouTube și tutorial 
DISH RESERVATION
2 years ago

Release Notes 2023 CW12

🔧 Fix: 

  • Several smaller bugfixes

🌟 Improvement: 

  • Performance improvements by better handling of allergy/dietary information
DISH ORDER
2 years ago

Release Notes CW 10/11

🌏 General

  • Allowing to provide a reason when cancelling an order in Admin Panel and Order Terminal App
  • Address suggestions for delivery address in the webshop
  • Show available payment methods in the webshop
  • Simplified Order IDs

🚀 New:

Allowing to provide a reason when cancelling an order

  • If an order is canceled, customers can now choose from 5 standard reasons for the cancelation in the admin panel or the order terminal app.
  • The reason is then shown to the end customer in the order cancellation email.

Address suggestions for delivery address in the webshop

  • When an end customers choose delivery as fulfillment method, they will now see suggestions in the address field.

Show available payment methods in the webshop

  • End Customers can now find the available payment methods in the webshops footer.

Simplified Order IDs

  • The first half of the order ID (which is only needed to specify between restaurants) will no longer be shown on customer facing UIs (Admin, Webshop, Order Terminal App, Print Out, Emails)

 

DISH ORDERDISH SUPPORT
2 years ago

How to enable reusable food container option

interactive tutorial 🌟: → How to enable reusable food container option

FEATURE

  • 👉 In this video we show you how to enable the reusable packaging option in your DISH Order webshop.
  • 👉 New YouTube video and tutorial
DISH ORDERDISH SUPPORT
2 years ago

How to download customer data

tutorial 🌟: → How to download customer data

FEATURE

  • 👉 In this video we will show you how to download customer data in CVS and Excel format
  • 👉 New YouTube video and tutorial