What’s new on DISH Order?
Discover the latest updates to DISH Order, including faster order updates, more flexible opening hours, and new ways to customise your storefront.
Faster order updates
New orders now appear faster in the DISH Order app. The app checks for new orders every 10 seconds instead of every minute, helping your team see incoming orders sooner. This update is already applied automatically to your device.
Manage your opening hours more flexibly
Schedule special opening hours
You can now schedule temporary changes to your opening and ordering hours for public holidays, private events, or other planned changes without changing your regular weekly schedule.
Where to find it: Go to Restaurant → Locations → Opening Hours → Special Hours in the Back Office.
For more information, please click here.
Your regular schedule resumes automatically when the selected period ends. Past exceptions are moved to the Past view.
Automated check of existing pre-orders before changing opening hours
When you create a new opening-hours exception for a period, the system automatically checks if this period already has pre-orders from your guests.
If so, you’ll be notified and see the affected orders and guests’ contact details, so you can contact them before confirming the change. Choose Confirm and Save to proceed or Cancel to review your opening hours.
Customise your storefront
Show unavailable menu items
You can now keep menu items or categories visible in your storefront even when they’re temporarily unavailable for ordering. This lets guests browse your menu in advance, including weekly specials and dishes available only on certain days.
Where to find it: Open a menu item or category in the Back Office and enable Show in storefront when not available.
Guests can view unavailable items but cannot add them to their cart. A message indicates which days the items can be ordered.
Add banners to your storefront
You can now display image banners at the top of your storefront to highlight seasonal offers, menu specials, upcoming events, or your restaurant’s brand.
Where to find it: Open the Banners section in the Back Office.
Upload your images, drag and drop them to arrange their order, and save your changes to display the banners on your storefront.
Improvements
- Easier mobile checkout: The order summary, including items, quantities, and applied discounts, now remains visible during the final name and address entry step on mobile devices.
Bug fixes
- Place orders after using a promotion: Customers can now place additional orders on the same day after redeeming a single-use daily promotion.
- View menu items when pre-ordering: Menu items available on selected days now appear correctly when guests choose delivery or pick-up for those days.
- Edit your restaurant location: Resolved an issue that could prevent the location editing page from opening after an image upload.
- Manage delivery areas: Fixed an issue that could prevent you from deleting a delivery area in the Back Office.
