Check out our latest new features, improvements, and product updates
We’ve fixed an issue that affected the Website Performance overview in DISH Website.
Some users were temporarily unable to view statistics about their website’s activity and performance.
With this update, all data in the Website Performance section is now displayed correctly again, giving you full visibility into your website’s traffic and engagement.
No action is required, the issue has been resolved automatically.
We’ve made important improvements to DISH Order to enhance both accessibility and performance, ensuring a smoother experience for all users.
To comply with the latest European Accessibility Act (EAA), the DISH Order storefront is now easier to navigate and use for everyone, including users who rely on assistive technologies.
Here’s what’s new:
These updates make DISH Order more inclusive and user-friendly across all devices.
No action is needed, the improvements are automatically applied.
We’ve also addressed an issue affecting some Android terminals where sleep mode could not be disabled.
With this update:
This change is automatically enabled, no settings need to be adjusted.
Finding transactions just got easier!
We’ve updated the date picker in the transaction list to help you filter results faster, no more endless scrolling.
This update helps you find what you’re looking for in just a few taps.
A new firmware update is available for your DISH Pay Now device starting May 26. We recommend proceeding with this update if you have around 10 minutes available before serving guests.
Please make sure:
Yes — the update can be postponed, but we highly recommend updating as soon as possible to avoid interruptions or repeated system reminders.
We’re upgrading the Firewall for DISH Website to provide better security and performance. If you’re using your own domain (custom URL), you must update your DNS settings with your domain provider.
Please log in to your domain provider’s settings (e.g., GoDaddy, Namecheap, etc.), not your DISH Website account, and update the records:
DNS Record | What to Change |
A record | Replace the IP |
CAA record | Delete any entry that includes |
If the settings are not updated in time, your DISH Website will no longer be reachable via your domain.
Read our step-by-step guide: 👉 How to change Your Domain Settings?
For changes inside your domain provider account, please contact their support directly. DISH Support cannot make changes on your behalf.
We’re upgrading the Firewall for DISH Website to provide better security and performance. If you’re using your own domain (custom URL), you must update your DNS settings with your domain provider.
Please log in to your domain provider’s settings (e.g., GoDaddy, Namecheap, etc.), not your DISH Website account, and update the records:
DNS Record | What to Change |
A record | Replace the IP |
CAA record | Delete any entry that includes |
If the settings are not updated in time, your DISH Website will no longer be reachable via your domain.
Read our step-by-step guide: 👉 How to change Your Domain Settings?
For changes inside your domain provider account, please contact their support directly. DISH Support cannot make changes on your behalf.
We're always working to make DISH Pay better, clearer, and easier to use. With this release, we’re introducing enhancements that support more users and offer better payment visibility.
Merchants in Portugal can now:
This means smoother onboarding and payments for all Portuguese users — no action needed.
You can now view the device name that processed a payment, directly in the Transaction Details screen.
This small change brings more clarity and helps you easily track and understand your transactions.
We’ve improved the communication throughout the onboarding (KYC and DPN) process:
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These updates are already live — no setup or reconfiguration required.
As always, we’ll keep improving DISH Pay to better support your daily operations! 💼
We’ve launched a new SMS feature to help you improve communication with your guests in DISH Reservation.
Starting April 15th, 2025, you can book our new monthly SMS package to send messages directly to your guests — whether it’s to ✅ confirm reservations, 🔄 provide updates, or ⏰ send reminders.
SMS Package Details:
If no action is taken, from May 15th, 2025, the SMS you currently send will no longer be delivered.
We understand that this change introduces a cost, but it’s an important step to continue offering a reliable, professional SMS service to support your restaurant's needs.
👉 How to purchase and setup our new DISH Reservation Premium SMS package?
🔧 Fixes
Dear DISH Order users, who also have DISH App, we have updated the handling of buttons inside the web view. You can now tap with confidence on the KITCHEN link in the side menu to configure and save your Categories, Menu Items and Mealtimes.
Also, during a routine check, we spotted an unexpected crash on the Home screen. Not on our watch! We quickly rolled up our sleeves and squashed that bug too.
Update now and enjoy a smoother experience! 🤖
Ciao, Italian users! We fixed a bug on the Company Details screen that made the SDI field overly picky. It now happily accepts both letters and numbers. Prego!
As always, we squashed some bugs and the app also works better when you tap on links outside the app.