6 months ago
New KYC terms of service and improved error resolution
🚀 New:
- There is a new requirement for all KYC onboardings. The user has to sign from now on terms of service. The new terms of service will show up directly after submitting the KYC form.
🌟 Updates:
If the KYC form was submitted and an error showed up, there were problems editing and resubmitting the KYC form. By now it was not obvious enough that the error displayed in the review page after an update it’s the old error and that they must submit the KYC application again in order to be processed by Adyen. Often it was thought that the error is a "new" one and that they did something wrong again.
Now we added a separat update / resubmit section that just show up if an error happened before, to make it clearer, that the error is the old one and that the KYC form needs to be submitted.